Has your practice fully implemented an electronic health record (EHR)?

Can patients fill out pre-visit paperwork online before their appointment?

What factors do you look for in patient population reports?

My EHR integrates with my patient portal and practice management system(PMS), thus easing my workload

I know how much I am owed and collect 100% of my copays each day.

Are you successfully negotiating managed care or fee-for-service contracts?

Do you offer flexible scheduling (e.g. extended hours of service, appointments for new and/or urgent patients)?

How does your office ease the patient pay process?

I use a dashboard to calculate my Key Performance Indicators (KPIs) and can easily comprehend my practice’s reports.

How often do you generate reports on your patient population demographics?

Are you communicating with your patients via a patient portal?

How does your practice collect patient feedback?