Healthy Healthcare Partnerships
The 7 Parts of a Smart, Positive Partnership in Healthcare
Use these seven criteria to help you determine whether a potential partnership is right for you and your practice.
1. Helps You Excel Financially
The right partner can pinpoint areas where you’re overspending — or generating too little — and assist you with streamlined, practical solutions. From revenue cycle management to payer relations, your partner should offer a comprehensive approach to improving your financial standing and reducing health care costs. Partners should provide additional rewards from high performances in value-based programs, fee-for-service contracts, and new revenue opportunities.
2. Allows You to Focus on Patients
A good partner helps you spend more time with patients and less time behind your desk haggling with payers, tinkering with IT, or reviewing claims data. The right partner understands that today’s patients demand accessibility and supplies expansive tools that improve patients’ experiences.
- Seamless appointment scheduling and timely patient data
- After-hours access through Nurse Care Advice Lines
- User-friendly technology and patient education
3. Supports You With Training and Technology
A partner should provide a modern, comprehensive technology suite that helps identify quality gaps, automate patient outreach, schedule appointments, generate reports and alerts, and more! Additionally, a partner should help you navigate changes in the landscape and provide a personal performance consultant to work with your staff in achieving your practice’s goals.
4. Allows You to Maintain Autonomy
Independent practices are the foundation of our healthcare system and in the best position to positively impact care. The right partner values your expertise and autonomy while respecting your preferences.
5. Provides Clinical and Administrative Resources
There’s no cure-all for the daily challenges practices face. That’s why a partner should support your practice operations with tools that enhance your connectivity with patients, saving time and bolstering that vital relationship. A partner should provide resources that aid clinical decisions with evidence-based medicine while allowing you to practice medicine that way you want.
6. Provides a Physician Network
No matter how comprehensive a partner is, it can never replace a physician’s expertise and experience. A good partner seeks to connect you with practices in your community so physicians can share workflows, best practices, and evidence-based medicine to improve the lives of patients.
7. Helps Prepare You for the Future
The shift to value-based care brings inevitable changes and uncertainties in the healthcare landscape that should generate extra revenue and high-quality care. Instead, it can jeopardize your practice’s operations if not done properly. A trusted partner helps supply fee-for-service contracts today, and prepares you for risk-based arrangements in the future.
If your ACO, IPA, or partner doesn’t try to give you all these things, it may be time to consider a new route for your practice.
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